One of the best ways to select a roofing contractor is to ask friends or relatives for recommendations. You may also contact a professional roofer's association for referrals. Professional associations have stringent guidelines for their members to follow. The roofer's association in your area will provide you with a list of available contractors.
Contact the Contractors State License Board at (800) 321-CSLB (2752) or visit the CSLB Web site at www.cslb.ca.gov. CSLB's online license check allows you to verify that the contractor is licensed and to check the status of the license. You can also verify the contractor's bond information, workers compensation policy information and if there have been any legal actions filed against the license by CSLB. The Web site also has links to professional associations and to other related state agency Web sites.
Make sure everything is in writing. The contract is one of the best ways to prevent problems before you begin. The contract protects you and the contractor by including everything you have both agreed upon. Get all promises in writing and spell out exactly what the contractor will and will not do. Your contract should call for all work to be performed in accordance with all applicable building codes. The building codes set minimum safety standards for construction. Generally, a building permit is required whenever structural work is involved. The contractor should obtain all necessary building permits. If this is not specified in the contract, you may be held legally responsible for failure to obtain the required permit. The building department will inspect your roof when the project has reached a certain stage and again when the roof is completed.
Make sure the contractor carries worker's compensation insurance and general liability insurance in case of accidents on the job. Ask to have copies of these policies for your job file. For more specific information on contracts, order or download CSLB's free booklet, Home Improvement Contracts: Terms of Agreement.
You should protect yourself from mechanics' liens against your home in the event the contractor does not pay subcontractors or material suppliers. You may be able to protect yourself by having a release of lien clause in your contract. A release of lien clause requires the contractor, subcontractors and suppliers to furnish a certificate of waiver of lien. If you are financing your project, the bank or lending institution may require that the contractor, subcontractors and suppliers verify that they have been paid, before releasing funds for subsequent phases of the project.
If problems arise during or after construction, talk to your contractor. Usually he or she will make corrections willingly. If your contractor refuses to make corrections, you may want to file a complaint with the CSLB.
Contact the Contractors State License Board at wwwcslb. cagovor at (800) 321-CSLB (2752) to get information on filing a complaint. The Board will investigate and mediate your complaint if it falls within the Board's jurisdiction.